Customer Support Channels
A 1–hour Response Guarantee
Our client assistance team is taught to rapidly address all our Linux cloud website hosting packages customers’ requests and support demands. Through our ticketing system, it’s possible to share your issue and a support team member will, no doubt go back to you in only maximum one hour. Actually, practice has shown that the standard solution time is Twenty or so minutes.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any issue you possibly have related to Hosting Solutions’s services. We’ve got consultants available at all times to deliver help and support at any time when necessary. You’re able to use the ticket system or drop an email any time, or grab the phone or make use of the live chat through working hours.
An Intuitive Help Section
Our company has built–in a thorough information base into the Control Panel to assist you to acquire effective step by step instructions any time. Each part of the Control Panel features its own contextual help area having a list of how–to articles. We have also prepared video tutorials to present you with a more effective idea of the simplest way to conduct any presented activity.